Monday, June 14, 2010

We’re Guilty.

So……for anyone who read my post about the laptop a few days back, you know we had some major issues connecting to the Internet.

Unfortunately….our little friend

got sick again over the weekend.

Now, I was able to nurse her back to life on Saturday. However, on Sunday night – she took a turn for the worse.  Soon enough, I was on the phone with two different Geek Squad Agents – both insane.

So this morning,  Morgan and I waited outside of Best Buy at 9:55am, like cows waiting to be fed, as the doors did not open until 10:00am. We were the first ones in line to the Geek Squad and I’m happy to report that they FIXED IT!

I didn’t even have to play the Prego Pitty Card.  Why?  Because Greg and I are dumb and broke it ourselves and luckily they were able to fix it.

Here was the problem:

The antivirus software we use must have created a pop-up box asking us if we wanted to Block or Allow a program.  Obviously, we didn’t read what it was because it said INTERNET EXPLORER as the program to block.  Thus, we blocked the Internet every time.

Yes, the worker laughed – as did I.  I will not be shameful though as I am SO thrilled it is fixed prior to Thursday.

Thanks Again Premium Service Warranty we purchased in 2008:)

1 comment:

K P said...

Maybe you should monitor what Greg is using the internet for. Then your anti-virus software won't have to work so hard.